TERMS AND CONDITIONS OF USE

Last Updated: 8/23/26

These are the official Terms and Conditions of Use for HILARY HARTLING HEADQUARTERS, located at 2645 San Ysidro Drive, Sierra Vista, AZ 85635, herein known and referenced as “Company,” “Our,” “We,” and “Us.”

Our email is [email protected]. “You” and “Your” refer to users of this Company’s website, communications, offerings, services, programs, products, experiences, and related materials, collectively referred to herein as the “Offering.”

NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchasing, using, or accessing any of Our Offerings.

GENERAL PROVISIONS

This website is owned and operated by Company.

You must be at least eighteen (18) years of age to use Our website or purchase or access Our Offerings. Use of this website and Our Offerings is at Your own risk. We use reputable third-party platforms and take reasonable efforts to maintain and securely operate Our website and Offerings. However, We make no representations or warranties regarding the security or uninterrupted availability of Your individual use of the website or Offerings.

These Terms and Conditions of Use are subject to change at any time. Any updates will be reflected by the “Last Updated” date at the top of this page.

TERMS OF SITE & PURCHASER AGREEMENT

All Offerings are owned and/or provided by Company. These Terms and Conditions of Use govern and define how You may access and use Our website and Offerings.

By purchasing, accessing, or using an Offering, You agree to be bound by these Terms and Conditions of Use, along with any additional terms, policies, disclaimers, or agreements presented to You in connection with a specific Offering.

If You do not agree with these Terms and Conditions of Use, You should not purchase, access, or use Our Offerings. You may contact Us at the email address listed above with any questions regarding these Terms.

YOUR USE OF OUR OFFERINGS

By purchasing, accessing, downloading, or using any of Our Offerings or related materials, You acknowledge and agree that Your use is subject to these Terms and Conditions of Use, as well as any additional terms, policies, disclaimers, or agreements presented in connection with the specific Offering.

Unless otherwise expressly stated in writing, Your purchase or access is for Your individual use only and may not be shared with, transferred to, or used by another person.

Access to certain Offerings may be provided through third-party platforms or services. Your use of those platforms may also be subject to the applicable third party’s own terms and privacy policies.

INTELLECTUAL PROPERTY NOTICE

All content and materials created or provided by Company through Our website or Offerings—including, but not limited to, written content, concepts, frameworks, methods, exercises, worksheets, workbooks, assessments, videos, audio recordings, meditations, graphics, presentations, downloads, program materials, and other original content—are owned by or licensed to Company and are protected by applicable copyright, trademark, and other intellectual property laws.

Your purchase of or access to an Offering does not grant You ownership of any Company intellectual property. You are granted only the limited right to access and use the materials as expressly permitted under these Terms and any terms applicable to the specific Offering.

You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, license, modify, create derivative works from, publicly display, or otherwise use Our intellectual property except as expressly authorized by Company in writing.

YOUR​ ​MATERIALS​ ​AND​ ​CONTRIBUTIONS

You retain ownership of any original materials, content, feedback, comments, stories, testimonials, responses, or other information You voluntarily submit or share with Company (“Your Contributions”).

By submitting Your Contributions to Company, You grant Company permission to access, review, retain, and use them as reasonably necessary to provide, administer, evaluate, and improve Our Offerings.

Unless You request otherwise in writing, You also grant Company permission to use feedback, testimonials, results, and other voluntarily submitted Contributions for Company’s educational, marketing, promotional, and business purposes, including in case studies, website content, social media, email communications, and promotional materials.

Company will not publicly disclose sensitive personal information You share in connection with an Offering without Your permission. Where Company wishes to use a personal story or Contribution in a manner that identifies You or includes Your name, image, likeness, or other identifying information beyond what You have expressly authorized, Company may seek additional permission before publication.

Certain Offerings may include additional terms regarding feedback, research, participation, recordings, testimonials, or use of participant contributions. Where applicable, those terms will be disclosed in connection with the specific Offering.

REVIEWS, TESTIMONIALS & PROMOTIONAL USE

If You voluntarily provide Company with a review, testimonial, feedback, case study information, results, or other statement regarding Your experience with Company or an Offering, You grant Company permission to use, reproduce, publish, display, and share that content for Company’s educational, marketing, promotional, and business purposes, including on Our website, social media, email communications, sales materials, and other promotional channels.

Unless You request otherwise in writing, Company may identify You in connection with Your testimonial or review using information You have provided or made publicly available for professional or business purposes, including Your name, title, business name, website, and professional photograph or headshot, where Company reasonably believes such use is consistent with the context in which the testimonial was provided.

Company may make minor edits to Your testimonial or review for length, grammar, or clarity, provided those edits do not materially change the meaning of Your statement.

You represent that You have the right to provide any photographs, images, video, audio, or other materials You submit to Company and to authorize Company’s use of those materials.

You may contact Company in writing at the email address listed above if You would like Us to discontinue future use of a testimonial, review, or identifying information, and We will make reasonable efforts to do so in future materials.

INTELLECTUAL PROPERTY & LIMITED LICENSE

All materials made available through Our Offerings, whether paid or free, are owned by or licensed to Company and are protected by applicable intellectual property laws.

When You purchase, register for, or otherwise receive access to an Offering, Company grants You a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Offering and its materials for Your own personal or internal business use only. Your access does not transfer ownership of any Company intellectual property to You.

Unless Company expressly authorizes otherwise in writing, You may:

• Access the Offering and its materials for Your individual use.
• Download or print materials that Company makes available for download for Your individual use.
• Apply ideas, exercises, practices, or strategies You learn through an Offering in Your own life or business.

You may not:

• Share, sell, sublicense, transfer, or provide another person with access to an Offering or its materials.
• Copy, reproduce, republish, upload, post, distribute, or publicly display Our materials, in whole or in substantial part.
• Modify, adapt, translate, or create derivative materials from Our proprietary content for publication, distribution, resale, teaching, training, or other commercial use.
• Present Our proprietary frameworks, methods, exercises, worksheets, assessments, written materials, audio, video, or other content as Your own.
• Remove copyright, trademark, attribution, or other proprietary notices from Our materials.
• Record, reproduce, download, or distribute live sessions, video, audio, or other content unless Company expressly provides or authorizes a method for doing so.
• Use Our intellectual property or Offering in any unlawful manner or for any unlawful purpose.

If You would like permission to quote, reproduce, teach, publish, distribute, or otherwise use Company content beyond the license granted above, please contact Us at the email address listed in these Terms before doing so.

Company reserves all rights and remedies available under applicable law in response to unauthorized use, reproduction, distribution, or infringement of its intellectual property.

SECURITY​ ​AND​ ​ASSUMPTION​ ​OF​ ​RISK

SECURITY

You are responsible for maintaining the confidentiality and security of any username, password, account, or access information provided to You in connection with an Offering and for preventing unauthorized access to Your account or Offering materials.

Payments for Our Offerings may be processed through third-party payment processors, such as Stripe, PayPal, or other providers made available at checkout. Company does not directly process or store Your complete credit card information. Your payment transactions may also be subject to the applicable payment processor’s terms, conditions, and privacy policies.

While We take reasonable measures to protect information and work with reputable third-party providers, no online platform, payment system, or method of electronic transmission can be guaranteed to be completely secure.

CONFIDENTIALITY & GROUP PARTICIPATION

Company respects the privacy of information You share in connection with Our Offerings and will handle such information in accordance with these Terms, any applicable Privacy Policy, and any additional agreement governing a specific Offering.

Certain Offerings may include private coaching, consulting, group discussions, live sessions, communities, or other opportunities for participants to share personal or business information. Company will use reasonable care in handling information shared in these settings but cannot guarantee the confidentiality of information You voluntarily disclose to other participants.

If You participate in a group Offering, You agree to respect the privacy of other participants and not record, reproduce, disclose, publish, or share another participant’s personal information, stories, experiences, comments, or contributions outside the Offering without that participant’s permission.

Additional confidentiality, privacy, recording, or participation terms may apply to a particular Offering and will be disclosed where applicable.

ASSUMPTION​ ​OF​ ​RISK

By voluntarily participating in or using an Offering, You acknowledge that You are responsible for Your own decisions, actions, and results. You understand that any actions You take based on information, education, coaching, exercises, practices, suggestions, or other materials provided through an Offering are undertaken at Your own discretion and risk.

You are responsible for determining whether an Offering and any actions You choose to take as a result are appropriate for Your individual circumstances.

YOUR COMMUNICATIONS

When You communicate with Company through Our website, email, contact forms, social media, surveys, assessments, program platforms, or other communication channels, You agree to provide information that is accurate and lawful and to communicate in a respectful and appropriate manner.

You may not submit or transmit content that is unlawful, defamatory, threatening, abusive, obscene, maliciously false, infringing upon another person’s intellectual property or privacy rights, or otherwise harmful or inappropriate.

Company may retain and use communications and information You provide as reasonably necessary to respond to You, provide and administer Our Offerings, maintain business records, improve Our services, and otherwise operate Our business, subject to these Terms and Our applicable Privacy Policy.

Communications submitted through Our website, email, social media, group programs, or other channels should not be considered legally privileged communications. Any confidentiality applicable to a specific coaching, consulting, or other client relationship will be governed by the applicable agreement and these Terms.

DISCLAIMERS

EDUCATIONAL AND INFORMATIONAL PURPOSES

Our Offerings and related materials are provided for educational, informational, inspirational, and personal-development purposes only.

Company may share information, strategies, ideas, exercises, practices, personal experiences, coaching, and other resources intended to support Your learning, reflection, growth, and decision-making. Nothing provided through an Offering is intended to guarantee or prescribe a particular outcome for You.

You remain responsible for Your own choices, actions, decisions, and results.

NOT PROFESSIONAL MEDICAL, MENTAL HEALTH, LEGAL, OR FINANCIAL ADVICE

Company is not acting as Your physician, therapist, psychologist, mental health professional, attorney, accountant, financial advisor, or other licensed professional unless expressly stated otherwise in writing.

Our Offerings are not intended to diagnose, treat, cure, or prevent any physical or mental health condition and are not a substitute for medical care, mental health treatment, therapy, legal advice, financial advice, or other professional services.

You should consult an appropriately qualified professional regarding questions or concerns specific to Your individual circumstances.

RESULTS & EARNINGS DISCLAIMER

Company makes no guarantees regarding the results You may experience from participating in or using an Offering.

Testimonials, examples, case studies, stories, or results shared by Company represent individual experiences and are not guarantees that You will achieve the same or similar results. Your results may vary based on numerous factors, including Your individual circumstances, decisions, actions, participation, and implementation.

Where an Offering relates to business, marketing, branding, career development, or entrepreneurship, Company makes no guarantee regarding income, revenue, business growth, audience growth, opportunities, clients, sales, or other financial or professional outcomes.

WARRANTIES

Company makes reasonable efforts to provide accurate, useful, and high-quality Offerings and materials. However, to the fullest extent permitted by applicable law, Our Offerings and related materials are provided “as is” and without warranties of any kind, express or implied.

Company does not warrant that an Offering will meet every individual need or expectation, that access will always be uninterrupted or error-free, or that all information will remain current or applicable to every individual circumstance.

THIRD-​PARTY​ ​DISCLAIMER

Our website, communications, Offerings, or related materials may reference, recommend, link to, or integrate with third-party websites, products, services, platforms, tools, or resources.

Company does not own or control these third parties and is not responsible for their content, availability, accuracy, security, privacy practices, policies, products, services, or performance. A reference or link to a third party does not constitute a guarantee by Company of that third party’s products, services, information, or results.

Your use of or interaction with any third-party website, product, service, platform, or resource is at Your own discretion and may be subject to that third party’s own terms, conditions, and privacy policies.

Where Company has an affiliate, sponsorship, or other compensated relationship with a third party, We will disclose that relationship as required by applicable law.

TECHNOLOGY​ ​DISCLAIMER

Company makes reasonable efforts to provide reliable access to Our website, Offerings, communications, and related materials. However, We cannot guarantee uninterrupted or error-free access or be responsible for technological issues outside Our reasonable control, including internet outages, third-party platform failures, software or hardware issues, service interruptions, or other technical difficulties.

Certain Offerings may rely on third-party platforms, software, applications, or services. Company is not responsible for the availability, functionality, security, or performance of third-party services beyond Our reasonable control.

ERRORS​ ​AND​ ​OMISSIONS

Company makes reasonable efforts to ensure that information provided through Our website, Offerings, and related materials is accurate and current. However, We do not guarantee that all information will be free from errors, omissions, or inaccuracies.

Information may change over time, and Company reserves the right to correct errors, update information, or modify Our materials when appropriate.

You are responsible for evaluating the information provided and determining whether it is appropriate for Your individual circumstances.

INDEMNIFICATION AND LIMITATION OF LIABILITY

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Company and its owners, employees, contractors, agents, affiliates, successors, and assigns from and against claims, liabilities, damages, losses, costs, and reasonable legal expenses arising out of or related to:

• Your violation of these Terms or any terms applicable to a specific Offering;
• Your unlawful or unauthorized use of an Offering or Company intellectual property;
• content or materials You submit that infringe upon or violate the rights of another person or entity; or
• Your conduct in connection with an Offering that causes harm to Company or another person.

This obligation applies to the fullest extent permitted by applicable law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to Your purchase, participation in, access to, or use of an Offering or related materials.

Company is not responsible for losses or damages resulting from circumstances outside Our reasonable control, including the acts or omissions of third parties, technology failures, service interruptions, or decisions and actions You independently choose to take based upon information or materials provided through an Offering.

To the fullest extent permitted by applicable law, Company’s total liability for any claim arising out of or relating to an Offering will not exceed the amount You actually paid to Company for the specific Offering giving rise to the claim.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

TERMINATION

Company reserves the right to suspend or terminate Your access to an Offering, website, community, live session, or related materials if You violate these Terms, fail to make required payments, infringe upon Company’s intellectual property, engage in unlawful or disruptive conduct, violate the privacy or rights of another participant, or otherwise materially interfere with the safe and appropriate operation of an Offering.

Where reasonably appropriate, Company may provide notice and an opportunity to correct the violation before terminating access. Company reserves the right to terminate access immediately where the conduct is serious, unlawful, harmful, threatening, or materially disruptive.

Termination of access due to Your violation of these Terms does not automatically entitle You to a refund and does not eliminate any outstanding payment obligation, subject to applicable law and the terms governing the applicable Offering.

You may discontinue Your participation in an Offering at any time; however, discontinuing participation does not automatically entitle You to a refund or cancel an agreed payment obligation.

FINANCIAL​ ​CONSIDERATIONS

PURCHASES AND PAYMENT

By purchasing an Offering, You authorize Company and its third-party payment processor to charge Your selected payment method for the amount and payment terms presented to You at checkout or otherwise agreed to in writing.

You agree to provide current, complete, and accurate billing and payment information and to promptly update that information if necessary to complete Your purchase or any agreed payment obligations.

If You select or agree to a payment plan, subscription, recurring payment, or other installment arrangement, You authorize Company and its payment processor to automatically charge Your selected payment method according to the payment schedule disclosed at the time of purchase or otherwise agreed to in writing.

Company reserves the right to change the prices of Our Offerings at any time. Any price change will apply to future purchases and will not alter the price of a purchase You have already completed or a payment agreement already in effect, unless otherwise agreed in writing.

Any applicable taxes, shipping, handling, or other charges will be disclosed at checkout where applicable.

ERRORS OR MISTAKES IN PRICING

Company reserves the right to correct any errors or mistakes in the pricing or description of an Offering, including after an order has been submitted or payment has been received.

If a pricing error affects a purchase You have already made, Company will notify You and, where appropriate, provide the option to proceed at the correct price or cancel the affected purchase and receive a refund of the amount paid.

REFUNDS AND CANCELLATIONS

Due to the nature of Our Offerings, all purchases are final and non-refundable unless a different refund or cancellation policy is expressly stated in writing at the time of purchase or in an agreement applicable to the specific Offering.

Your decision not to participate in, access, attend, complete, or use an Offering does not entitle You to a refund.

If You purchase an Offering using a payment plan, discontinuing Your participation or use of the Offering does not cancel Your remaining payment obligations unless otherwise expressly stated in writing.

If Company cancels an Offering and does not provide a reasonable alternative, rescheduled date, replacement, or other remedy, Company will refund any applicable amount paid for the portion of the Offering that Company does not provide.

Company may offer promotional pricing, discounts, or special offers from time to time. Unless otherwise expressly stated, We do not provide retroactive discounts, refunds, credits, or price adjustments for purchases made before or after a promotion or price change.

Any refund required by applicable law will be honored regardless of the provisions above.

CHARGEBACKS

If You believe a charge was made in error or have a concern regarding a payment, You agree to contact Company first at the email address listed in these Terms and make a good-faith effort to resolve the issue directly with Us before initiating a chargeback or payment dispute, where reasonably possible.

If You initiate a chargeback or payment dispute, Company reserves the right to provide the payment processor or financial institution with relevant information regarding the transaction, including proof of purchase, acceptance of these Terms, communications related to the purchase, and records demonstrating Your access to or participation in the applicable Offering.

Initiating a chargeback or payment dispute does not automatically cancel any valid payment obligation or entitle You to retain access to an Offering while payment for that Offering remains disputed or unpaid.

Company reserves the right to suspend access to the applicable Offering while a chargeback or payment dispute is pending, to the extent permitted by applicable law.

CURRENCY

Unless otherwise stated at checkout or in writing, all prices and payments are in U.S. Dollars (USD).

If Your payment method or financial institution converts the purchase into another currency, You are responsible for any applicable exchange rates, conversion fees, or other charges imposed by Your financial institution or payment provider.

TAXES

Applicable sales, use, VAT, or other transaction taxes may be collected where required by law and will be calculated at checkout where applicable.

You are responsible for any taxes, duties, fees, or other governmental charges applicable to Your purchase that are not collected by Company at the time of purchase.

ORDER REFUSAL OR CANCELLATION

Company reserves the right to refuse, cancel, or limit any purchase or registration at Our reasonable discretion, including in cases of suspected fraud, misuse, pricing or technical errors, violation of these Terms, or other circumstances that reasonably prevent Company from fulfilling the Offering.

If Company cancels a purchase after payment has been received and the Offering has not been provided, Company will refund the applicable amount paid.

WAKE UP EXCITED FOUNDING EXPERIENCE — ADDITIONAL TERMS

The following additional terms apply specifically to participants in The Wake Up Excited Founding Experience (“Founding Experience”) and supplement the Terms and Conditions of Use above.

FOUNDING MEMBER PARTICIPATION

The Founding Experience is the first group experience based on ideas and practices from Company’s forthcoming book, Wake Up Excited: Simple Practices to Reclaim Joy and Live a Life That Lights You Up.

The special Founding Member price reflects the collaborative nature of this first Experience. As a Founding Member, You agree to participate in brief weekly check-ins and provide honest feedback about Your experience, including what resonates, what You discover, and any insights, changes, challenges, or results You experience along the way.

Participation does not require You to complete every practice, attend every live gathering, or achieve any particular result.

FEEDBACK, STORIES & THE WAKE UP EXCITED BOOK

An important purpose of the Founding Experience is to help Company understand how the ideas and practices in Wake Up Excited are experienced by people beyond the author herself.

By participating in the Founding Experience, You understand that feedback, insights, experiences, results, and stories You voluntarily share through designated assessments, weekly check-ins, or other feedback opportunities may be reviewed and considered in the continued development of the Wake Up Excited book and Experience.

When Company wishes to quote, publish, or substantively share a personal story or contribution from You in the published Wake Up Excited book, Company will honor the attribution and permission choices provided by You in connection with that contribution and may contact You for clarification or additional permission when reasonably appropriate.

Participation in the Founding Experience does not automatically authorize Company to publicly disclose sensitive personal information You share privately or to identify You in connection with a personal story beyond the permissions You have provided.

LIVE GATHERINGS & RECORDINGS

The Founding Experience includes live group gatherings that may be recorded. By participating in a live gathering, You understand that Your name, image, voice, comments, questions, and other contributions may be captured in the recording.

Recordings may be made available privately to other participants in the Founding Experience as replays. These recordings are for participants’ personal use only and may not be copied, recorded, downloaded, shared, published, distributed, or otherwise made available outside the Founding Experience without Company’s written permission.

Company will obtain additional permission before intentionally using an identifiable participant’s image, voice, or personal contribution from a live gathering for public marketing or promotional purposes.

AI-ASSISTED NOTES & TRANSCRIPTION

Company may use technology, including AI-assisted meeting tools, transcription, summaries, or note-taking features, to help document and administer live gatherings and identify themes, questions, insights, and feedback arising from the Founding Experience.

Such tools are used for Company’s internal administration, research, development, and improvement of the Founding Experience and Wake Up Excited. Use of any third-party technology is also subject to the applicable provider’s privacy and data practices.

GROUP PRIVACY

The Founding Experience is intended to provide a respectful environment in which participants can openly share and explore their experiences.

You agree to respect the privacy of other Founding Members and not record, reproduce, publish, disclose, or share another participant’s personal information, stories, experiences, comments, or contributions outside the Founding Experience without that participant’s permission.

While Company establishes this expectation for all participants, Company cannot guarantee the actions of other participants.

PRE-PUBLICATION & PROPRIETARY MATERIALS

During the Founding Experience, You may receive access to unpublished or pre-publication content from Wake Up Excited, along with proprietary practices, exercises, meditations, recordings, written materials, frameworks, and other Company intellectual property.

These materials are provided solely for Your personal participation in the Founding Experience. They may not be copied, reproduced, photographed, recorded, uploaded, published, distributed, shared with others, taught, adapted, sold, or otherwise used outside the scope of the limited license granted under these Terms without Company’s prior written permission.

DISPUTE​ ​RESOLUTION

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, an Offering, or Your relationship with Company, You and Company agree to first make a good-faith effort to resolve the matter informally through direct communication.

If the dispute cannot be resolved informally, the parties agree to make a good-faith effort to resolve the dispute through mediation before initiating a civil lawsuit, except where immediate legal or equitable relief is reasonably necessary, including to protect intellectual property or prevent ongoing or threatened harm.

Unless otherwise agreed by the parties, any mediation will take place in Arizona or remotely by mutual agreement.

If the dispute cannot be resolved through mediation, either party may pursue any remedies available under applicable law, subject to the Law and Jurisdiction provisions of these Terms.

ENTIRE AGREEMENT

These Terms and Conditions of Use, together with Our Privacy Policy and any additional terms, policies, checkout terms, or written agreements applicable to a specific Offering, constitute the agreement between You and Company regarding Your use or purchase of that Offering.

Where a separate written agreement or specific terms apply to an Offering and conflict with these Terms and Conditions of Use, the terms of the specific agreement will control with respect to that Offering.

No verbal statement, communication, or representation will modify these Terms or any applicable written agreement unless expressly agreed to in writing by Company.

LAW AND JURISDICTION

These Terms and Conditions of Use and any dispute arising out of or relating to these Terms or Our Offerings will be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-law principles.

Subject to the Dispute Resolution provisions above, any legal action or proceeding arising out of or relating to these Terms or an Offering will be brought in a court of competent jurisdiction located in Cochise County, Arizona, unless otherwise required by applicable law or agreed to in writing by the parties.

You and Company consent to the jurisdiction of such courts for purposes of resolving any such dispute.

CONSENT

By accessing or using Our website, purchasing or participating in an Offering, or otherwise agreeing to these Terms where presented to You, You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions of Use and Our applicable Privacy Policy.

If You do not agree to these Terms, You should not access, purchase, or use the applicable Offering.

If You have questions regarding these Terms and Conditions of Use or Our Privacy Policy, please contact Us at the email address listed above.

SEVERABILITY

If any provision of these Terms and Conditions of Use is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, where permitted by law, and the remaining provisions will continue in full force and effect.